Privacy Policy

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06/26/19 Minimum 20 minute delay

DEL MONTE FRESH PRODUCE COMPANY PRIVACY POLICY

Effective Date: June 1, 2019

Del Monte Fresh Produce Company, along with its parents, subsidiaries, and affiliates (collectively “DMFP,” “we,” “our,” or “us”) is committed to safeguarding your privacy. We ask that you carefully review this Privacy Policy, as it applies to all information DMFP collects from and about you, whether in writing, verbally, or electronically, including when you visit our websites, www.freshdelmonte.com and www.fruits.com (the “Sites”). This Privacy Policy also explains how DMFP may use and disclose such information, as well as your ability to controlcertain uses of it. For individuals located in the European Economic Area (“EEA”), DMFP is the data controller responsible for your personal data collected from your use of the Sites.

By using the Sites, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy, and agree to the DMFP Terms of Use which are incorporated by reference. If you do not agree, please do not access or use the Sites.

1. INFORMATION WE COLLECT

  • Information You Provide

DMFP collects information from you only when you choose to share it with us. This includes when you use our Sites, create an account with us, make a purchase through our Sites, request information from us, sign up for newsletters or our email list, enter into sweepstakes or other promotions, request customer support, apply for a job, or otherwise communicate with or contact us. The information we collect may include the following:

  • Contact details including your name, address, email address, telephone or mobile number;
  • Personal details including date of birth, purchase history, employment history, resume, race, ethnicity, and gender;
  • Login and account information, including screen name, password, and unique user ID;
  • Billing and payment data, including credit card data; and
  • Personal preferences, such as marketing preferences.
  • Information Automatically Collected

Whenever you visit or interact with the Sites, we, as well as third-party service providers, may use cookies, web beacons, pixel tags, log files, or other technologies to automatically or passively collect information about your online activity. For information about our use of cookies and other similar technologies through the Sites, you can read our Cookie Policy here.

Please note that we automatically collect the following information about you:

  • Third Party Service Providers. We may use third party service providers to support our Sites. Some of these service providers may use technology such as cookies, web beacons, pixel tags, log files, Flash cookies, or HTML5 cookies to receive, collect, and store information.
  • Google Analytics. When you visit or interact with the Sites, Google Analytics, our third-party analytics solution, may use cookies or other technologies to automatically or passively collect information about your online activity. Google Analytics collects information that your web browser automatically sends to Google, such as the web address of the page that you visit and your IP address. Google uses this information to provide us with reports about traffic to our Sites and your visit to our Sites (such as the domain from which you access the internet, the web address of the website from which you linked to our Sites, the time and date of your visit the web pages that you view and click through). We will use this data to improve our Site structure and content. Google may also use this data in accordance with its Privacy Policy, which can be found at http://www.google.com/privacy.html. For more detailed information on how Google uses your data through our Website, please visit http://www.google.com/policies/privacy/partners/.

2. INFORMATION USE

DMFP may use the information we collect from and about you for a variety of business purposes; in general to respond to your customer services requests, to improve customer experience and engagement, to process your job application, and to enhance or improve our content, products, and services. We are committed to protecting and maintaining the privacy of your information. Therefore we will process your data only in accordance with applicable data protection law and this Privacy Policy.

We will have a lawful basis for processing your data if:

  • you have consented to such processing by contacting us or by submitting a job application;
  • we have a legitimate interest for processing your data – e.g., for data analytics purposes; fraud prevention; direct marketing; network and information systems security; enhancing or improving our content, products, and services; identifying usage trends; and determining the effectiveness of promotional campaigns; and/or
  • we are legally obligated to process it.

We may use the information we collect from and about you to:

  • Respond to your inquiries and contact you when necessary;
  • Enhance your online experience, including as a way to recognize you and welcome you to the Sites;
  • Review the usage and operations of our Sites, develop new products or services, and conduct analysis to enhance or improve our content, products, and services;
  • Provide you with customized content, targeted offers, and advertising on the Sites, via email, text message or push notification, or across other websites or social media;
  • Administer any orders that you have placed with us and process payments;
  • Communicate with you about your purchase;
  • Register and manage your account(s) with us;
  • Contact you with information, newsletters, and promotional materials;
  • Use your data in an aggregated non-specific format for analytical and demographic purposes (this processing may involve profiling – for example to create audiences based on demographic or location based information for marketing and customization purposes);
  • Address problems with the Sites or our business, and to protect the security or integrity of the Sites and our business;
  • For other purposes disclosed at the time you provide your information or otherwise with your consent.

Additionally, if you use the Sites to connect with any third party services, you authorize us to use information from and about you, on your behalf, to interact with these third party services based on your requests.

3. INFORMATION WE SHARE

  • Sharing of Information by You

The Sites offer many ways to find, enjoy, and share content. Your activity in connection with the Sites may include filling out surveys, reviewing and rating products, inquiring about or purchasing products, participating in online communities, “liking” or “sharing” our content on your social media accounts or otherwise interacting with DMFP. Any information you may disclose on our Sites, in blogs, on message boards, in chat rooms, or in other public areas of the Sites or other third-party websites, applications, or services that the Sites may link to, becomes public information. Please exercise caution when disclosing personal information in these public areas.

  • Sharing of Information by Us

We may share your personal information with:

  • Third Party Service Providers: We may share your information with third party service providers that provide business, professional or technical support functions for us, help us operate our business and the Sites, or administer activities on our behalf.
  • Legal Obligations; Safety: We may access and disclose your information to respond to subpoenas, judicial processes, or government requests and investigations, or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law. We may disclose your information to protect the security of our Sites, servers, network systems, and databases. We also may disclose your information as necessary, if we believe that there has been a violation of our Terms of Use, any other legal document or contract related to our services, or the rights of any third party.
  • Sale or Transfer of Business or Assets: We may sell or purchase assets during the normal course of our business. If another entity acquires us or any of our assets, information we have collected about you may be transferred to such entity. In addition, if any bankruptcy or reorganization proceeding is brought by or against us, such information may be considered an asset of ours and may be sold or transferred to third parties. Should such a sale or transfer occur, we will use reasonable efforts to try to require that the transferee use personal information provided through this Sites in a manner that is consistent with this Privacy Policy.
  • Aggregate or Anonymous Non-Personal Information: We may also share aggregate, anonymous, or de-identified non-personal information with third parties for their marketing or analytics uses.
  • Other: We also may share your information as disclosed to you at the time of collection.

4. HOW LONG YOUR INFORMATION IS RETAINED

We will retain your individual personal data only as long as we need it for the purpose it is being processed for. For example, when you contact us with a complaint, query, or other concern, we will retain your information for as long as needed to respond to your query. We may use data aggregated by Google Analytics indefinitely without further notice to you.

We will periodically review the personal information we hold and delete it securely, or in some cases anonymize it, when there is no longer a legal, business, or consumer need for it to be retained. When we anonymize data, we may retain such data indefinitely without further notice to you.

5. YOUR RIGHTS

  • For EEA Residents

We respect your privacy rights and provide you with reasonable access and rights to the Personal Data that you may have shared with us. If you live in the EEA, and wish to access, amend, delete, or transfer any Personal Data we hold about you, you may contact us as set forth in the “Contact Us” section.

At any time, you may object to the processing of your Personal Data on legitimate grounds, but we reserve the right to proceed with the processing if otherwise permitted by applicable law. If you believe your right to privacy granted by applicable data protection laws has been infringed upon, please contact privacyofficer@freshdelmonte.com. You also have a right to lodge a complaint with data protection authorities.

  • For California Residents

DMFP does not disclose your personal information to third parties or affiliates for direct marketing purposes. If you are a California resident, you may request information about our disclosure of personal information to third parties or affiliated companies for their direct marketing purposes. To make such a request, please contact us at privacyofficer@freshdelmonte.com. You must put the statement “Your California Privacy Rights” in the subject field. We are not responsible for notices that are not labeled or sent properly, or do not have complete information.

  • Cookies; Tracking

Certain parts of our Sites require cookies. You are free to adjust your device or Internet browser settings to limit certain tracking or to decline cookies. Please refer to your device’s settings or your Internet browser’s “Help” section for more information on how to delete and/or disable your device or browser from receiving cookies or controlling your tracking preferences. Our system may not respond to Do Not Track requests or headers from some or all Internet browsers.

  • Choices Concerning Direct Marketing

If you consented to receive direct marketing from DMFP, we provide you with the opportunity to opt-out of marketing communications. To unsubscribe from our email communications at any time follow the instructions contained within the email you received, or contact us using the information in the “How to Contact Us” section below.

6. LINKS

The Sites may have links to third-party websites, which may have privacy policies that differ from our own. We are not responsible for the practices of such sites.

7. CHILDREN’S PRIVACY

Protecting children’s privacy is important to us. We do not direct the Sites to, nor do we knowingly collect any personal information from children under the age of thirteen (or older, if applicable law provides for different protections). If we learn that a minor has provided personal information through the Sites, we will use reasonable efforts to remove such information from our files.

8. DATA SECURITY

We have taken certain physical, administrative, and technical steps to safeguard the information we collect from and about our customers and visitors to the Sites. While we make every effort to help ensure the integrity and security of our network and systems, we cannot guarantee our security measures.

9. INTERNATIONAL TRANSFERS

Since DMFP is a global company, Sites covered by this policy attract users from all over the world. DMFP is based in the United States. Therefore, if you choose to give us personal information, it will be sent to the United States. Data protection laws in the United States may be less stringent than in your country.

To ensure that your data is adequately protected, we only transfer your data subject to suitable safeguards being in place. In particular, we transfer your information outside the EEA through the use of standard contractual clauses and we make sure that any such transfers are conducted in accordance with applicable laws and using adequate and appropriate safeguards. To find out more about how we safeguard your information (including obtaining a copy of such safeguards) in relation to transfers outside the EEA, please contact us via the details provided in the “Contact Us” section below.

10. REVISIONS TO THIS PRIVACY POLICY

We reserve the right, at our sole discretion, to change, modify, add, remove, or otherwise revise portions of this Privacy Policy at any time. When we do, we will post the change(s) on the Sites. Your continued use of the Sites following the posting of changes to these terms means you accept these changes. If we change the Privacy Policy in a material way, we will provide appropriate notice to you.

11. HOW TO CONTACT US

If you have any questions or concerns about this Privacy Policy or the practices described herein, please contact our Privacy Officer at:

Attention: Privacy Officer
Del Monte Fresh Produce Company
P.O. Box 149222
Coral Gables, Florida 33114-9222 USA
Email: privacyofficer@freshdelmonte.com